Frequently Asked Questions

Getting Started

8coin is a private rewards club for social media users who like getting free stuff,earning extra cash every month, and being the first to introduce something new. We have a community of over 770,000 social media users across Malaysia. 8coin members who share 8coin Specials on their social networks are rewarded for every unique visit they receive. Since 2010, the 8coin community has cashed out a total of more than RM11 million ¹.

When you sign-in to your 8coin account, you can check out our Specials, which is a list of sponsored content that you can share via social media to your friends. You earn 8coins when the Special you share is visited by your friends.

Join our Missions and successfully complete them to earn 8coins and to win prizes like gadgets, vouchers, and so on. Missions range from anything such as posting a Tweet, submitting a photo, completing a survey, and more.

You can exchange your 8coins for cash and other merchandise listed in our Rewards section.

8coin is open to anyone in Malaysia who loves sharing cool stuff with their friends via social media. Join now!

Get paid for sharing Specials. Get paid when you invite your friends too. We also like running cool Missions for you to win all sorts of gadgets and prizes. Learn more about rewards.

You can share your Specials via social media network accounts that you personally own. The following are the social media networks where you can share your Specials: Twitter, Google+, or LinkedIn.

A unique visit (U.V.) for members of 8coin Malaysia, is a click on a Special link from a unique visitor that comes from within Malaysia.

All monetary transactions will be made via online bank transfer, upon cash out request.

As long as you have a social network account like Twitter or Google+ and you love sharing cool stuff on it, then you're good. Join us here!

Go to 8coin and click the "Sign up" button to create a 8coin account. You will be required to activate your account in which, an activation link will be emailed to you. Check your email, click on the activation link received as you will be lead back to your 8coin home page and you are good to go!

The activation e-mail usually takes about 5 minutes to be delivered depending on the traffic. Sometimes the e-mail may end up in your spam or junk folder. However, if it takes too long, do let us know via the "Talk To Us" button on the bottom right of your 8coin Dashboard so we can assist you. You must be signed in to your account into view your 8coin Dashboard.

You will be given a unique URL link for every Special you share - this link is used to track your unique visits. You will be rewarded for your unique visits as long as the Special is still running and its rewards are still available, until you have reached the maximum rewards for a particular Special.

Click on the “Talk To Us” button on your right hand side in either our website or app to initiate a conversation with Yuna, our resident community relations manager.

Alternatively, you can drop us an email at [email protected] and we will get back to you as soon as we can.

No, never, not in a million years. We are a genuine product by REV Asia.

Rewards

On 8coin, we reward you for contributing to the news and sharing it!

We give out rewards in three main ways.

  • Get paid in cash
    Every month, we cash out earnings to users for sharings Specials by transferring cash to your bank account when you request for a cash out."
  • Earn Bonus Coins (BC)
    You earn Bonus Coins by participating in 8coin activities.
  • Prizes and giveaways
    From time to time, we have different prizes to award you when you participate in contests. So far, we have given away laptops, iPods, cameras, concert and cinema tickets, product vouchers, and even a car.

8coin is our new form of 8coin currency, which you can earn when you share Specials, successfully complete Missions, invite friends to join 8coin, and so on. People who accumulate a lot of 8coins are people who are active members of 8coin and are influential sharers.

You will receive 8coins:

  • per unique visit from the Special you share (max reward capped at 1,000 8coins per Special);
  • per unique visit when sharing Bonus Coin Specials (max reward capped at 250 8coins per Bonus Coin Special);
  • when activating your account;
  • for each successful referral when you invite your friend to join 8coin using your Invite Friends sign-up link;

You can exchange your 8coins for cash. You can also exchange your 8coins for merchandise and e-Wallet currencies, as and when these items are available.

Your 8coins are reset to zero when you have not signed in to your account for more than 3 consecutive months. Don't worry, we'll send you email notifications to alert you on your wallet expiry before your earnings are reset. Make sure you stay active on 8coin! ;)

Accounts are suspended for 8coin Code Of Honour and Terms of Use violations or spam investigation.

Cash Out

Once your earnings have reached 5,000 8coins, the 'Request cash out now!' button will appear on your Dashboard. Upon clicking on the button, there will be a form that you have to fill up with your bank account details so we can directly deposit your cash into your bank account. The process will be completed within 30 days.

The cash out process is divided into 3 stages:"

  • Pending

    Once you submit your cash out request, your cash out status will be ‘Pending’.

  • Verified

    We process all ‘Pending’ cash outs on the 1st and 3rd Monday of the month unless announced otherwise

    If you have submitted your cash out request before either the 1st of 3rd Monday of the month, your cash out status will change from ‘Pending’ to ‘Verified’ after it’s been vetted by our security team. Once your cash out status is ‘Verified’, you will receive your money within 2 weeks, unless informed otherwise.

    Note: The cut-off date to submit your cash out request is a day before the cash out day. If you submit your cash out request on/after a cash out day, your cash out will be processed on the next cash out day.

  • Completed

    Your cash out status will change from 'Verified' to ‘Completed’ once all the cash outs in your batch have been paid out. This is a reason why sometimes your cash out status does not change immediately once you’ve received your cash out in your bank account.

No, you can only request for one cash out at a time. If you have a ‘Pending’/’Verified’ cash out, you will not be able to make a new request until your cash out status has changed to ‘Completed’.

It would be best for you to sign up for one. If not, you can use a family member's bank account. But do know that you can't use the same IC and bank account details as another 8coin member, as it will only result in rejection of your cash out.

You are allowed to cash out a maximum of 50,000 (RM500) 8coins each time.

You are allowed to cash out once you have a minimum of 5,000 8coins (RM50). You are allowed to cash out with a minimum of 100 8coins (RM10) in your first 30 days of signing up with 8coin.

A banking fee of RM1 applies for every cash out a user requests. We deduct that fee from the cash out amount itself. We inform you of this fee in our cash out email to you.

There are several reasons to why your cash out is rejected:

  • Your identification number (IC) and/or bank account details are incomplete/incorrect.
  • Your IC and/or bank account details match another 8coin member's.
  • Our security team found a violation of the 8coin Code of Honour or Terms of Use from your 8coin account.
  • Your account was suspended due to a Code of Honour Terms of Use violation at a time after your cash out request was receive.

Yes, you can cancel a ‘Pending’ cash out request. Please drop us a message via the ‘Talk To Us’ button on the right to do so. You cannot cancel a ‘Verified’ cash out request.

Redemption

We have a ton of cool things for you to redeem in our Rewards section. Use your 8coins to redeem 8coin exclusive merchandise, gadgets, vouchers, and more! The entire redemption process will take up to 30 days for processing and delivery. We will send email updates along the way to keep you informed of the status of your redeemed item.

The redemption process is divided into 3 stages:

  • Pending
    Once you submit your redemption request, your redemption status will be ‘Pending’.
  • Verified
    We process all ‘Pending’ redemptions within 30 days. Your redemption status will change from ‘Pending’ to ‘Verified’ after it’s been vetted by our security team.
  • Completed
    Your redemption status will change from ‘Verified’ to ‘Completed’ once your item has been mailed out. You will receive an email from us to notify you of the mailing.

No, you can only request for one item at a time. If you have a ‘Pending’/’Verified’ redemption, you will not be able to make a new request until your redemption status has changed to ‘Completed’.

A reward is locked if you have insufficient amount of 8coins to redeem it.

The availability of rewards, can be seasonal so there may be times you might have less or none, but on other times you might get more than normal. We are always doing our best to get more rewards for you guys, so it would be best to frequently check the site for updates.

Yes, you can cancel a ‘Pending’ redemption request. Please drop us a message via the ‘Talk To Us’ button on the right to do so. You cannot cancel a ‘Verified’ redemption request.

Specials

A Special is sponsored content that can range from anything like the latest movies, to games, events, products and contests which you can get rewarded for sharing it with your friends.

You will be given a unique URL link for every Special you broadcast - this link is used to track your unique visits. You will be rewarded for your unique visits as long as the Special is still running and its rewards are still available, until you have reached the maximum rewards for a particular Special.

You can always visit the Specials page and check your progress on the individual page of the Specials you have shared.

You can also go to your Dashboard as a centralised place to check your overall performance and stats of everything you've ever broadcasted on 8coin.

For members of 8coin, a unique visit (U.V.), is a click on a Special’s share link from a unique visitor that comes from within Malaysia. So, if a person has seen the contents of your Special somewhere else before, their visit to your Special does not count as a unique visit.

A unique visit via your unique URL gets rewarded the amount stated in the Specials you broadcast. You can normally earn between 5 - 20 8coins per unique visit.

Clicks will only be counted as a reward if the person who clicked on your link has never seen the Special before.

Example if a friend clicks on the Special link of someone else before clicking on yours, the reward will only go to the first link clicked on. This is called the unique visit.

Your earnings are updated every hour. If you are not getting any rewards for your visits, it is because:

  • The visits you received are not unique.
  • The Special has completed and all rewards for that specific Special have been given out.
  • You have gained the maximum amount of reward for the specific Special you broadcasted. The maximum amount of reward you can earn normally ranges between 250 - 1,000 8coins. Please refer to your shared Special for the maximum reward amount.

No, but you can share them anyway - your friends will be delighted to be in the know of such cool stuff!

No, you can only earn up to the maximum reward amount, and no more. We cap the maximum reward amount per user so that everyone has an equal chance to earn the rewards of a Special.

We strongly believe in genuine sharing, that is why sharers get different Specials based on their personal profile. All Specials on 8coin are specially catered according to our sharers based on their individual profiles. If you're unable to share a certain Special, it means that Special is not suitable for you. Here's an example of Specials relevance:

  • An event in the far west is only shared by residents there due to geographical distance.

The availability of Specials, can be seasonal so there may be times you might have less or none, but on other times you might get more than normal. We are always doing our best to get more Specials for you guys, so it would be best to frequently check the site for updates.

Missions

A Mission is a giveaway or contest you can participate in to earn cash and/or win cool prizes such as gadgets, vouchers, exclusive merchandise, and more.

Just head over to our Missions page and select your Mission of choice. Follow all the instructions listed in the Mission and fill in your details in the form provided in the Mission to submit your entry. After that, you just need to wait to see if your Mission is successful.

You will be emailed if you have successfully completed your Mission within its stipulated time and terms. The email will also contain details of your Mission reward. Each Mission will state a rough date of when successful participants will be contacted.

A Mission reward is the reward you earn if you successfully complete your chosen Mission. It can consist of anything from cash to items such as gadgets, vouchers, merchandise, and so on. Sometimes, we even give out multiple prizes (eg: cash and the chance to win a cool prize like a gadget or a voucher)!

Cash rewards will be awarded in the form of 8coins, unless stated otherwise. You can view your cash reward in the ‘Other Rewards’ section that is available in your Dashboard. Collection details for non-cash rewards/prizes will be stated in an email.

Yes, you can participate in as many active Missions as you want.

A Mission is locked if it has ended, or if all its rewards/prizes have been given out.

Like Specials, the availability of Missions can be seasonal. So, there may be times when you might have fewer Missions or none at all, and there may be times when you might get more Missions than normal. We are always doing our best to get more Missions for you guys, so it would be best to frequently check the site for updates.

Invite Friends

If you like 8coin, your friends might like it too. Get 100 8coins auto-credited into your 8coin account for every friend who becomes an active 8coin sharer!

In order to be rewarded, your friend(s) will need to:

  • Sign up and activated their 8coin account
  • Fill in all information in their account profile
  • Have earned RM3.00 from sharing Specials
  • Once your invited friend(s) complete the steps above, your reward will automatically be credited to your 8coin wallet!

Profile & Account Settings

  • Sign-in to http://8coin.my
  • Click on your photo/avatar at the top right of the website or click on the Settingsbutton on the drop-down menu.
  • At the Profile Image section, click Choose File button below your profile image.
  • Select a file to upload as your avatar. We suggest that you upload a recent one of yourself so people can recognise you better! Your image can be up to 3MB in any of the following formats: JPG, GIF, or PNG.
  • After selecting the file, click 'Save my preferences' at the bottom of the page.

Update your personal details such as Full Name (you can choose to hide your name from other users by unchecking the ‘Show my full name on my profile' box), About Me, and Phone Number.

  • Sign-in to http://8coin.my
  • Click on your photo/avatar at the top right of the website or click on the Settingsbutton on the drop-down menu.
  • At the Change Password section, type your new password in the Password field and another time at the Confirm Password field to confirm it.
  • Click 'Save my preferences' at the bottom of the page.

This is to ensure the security of your details as it is important for you to be able to receive Specials that are suitable for you to broadcast. You are not given the access to change your date of birth, gender, phone number and email. If you wish to do so, email your details to [email protected]for further verification.

Sorry, but you cannot change your username.

You will still receive Specials to broadcast, however you may not receive every Special that's supposedly meant for you.

If you wish to permanently disable your account, please click on the 'Disable my account' button in your own account or contact us by dropping an email to [email protected]. Please provide a reason why you want to disable your account. By disabling your account, you will not be able to sign-in to your account, but all your historical data will be stored.

Note: Once your account is disabled – there is no turning back.

Your account is disabled when you:

  • click on the 'Disable my account' button in your own account;
  • violate our Code of Honourand Terms of Useto the point where we have to suspend/ban you from our community. So, please share it right mmkay.

Code of Honour

8coin sharers, share it right.

If we're sharing Specials with friends, we share it right.

We're not here to cheat others and fake the act of sharing with friends. The 8coin community has taken years to build trust with advertisers, who in turn work hard to build your favourite brands and products. They have deep trust in you, as a representative of 8coin, to share good stuff with friends, and to keep it real. This is why we are all paid cash.

Why share it right?
  • If you share it right, you help build more trust, and we get more Specials and cash. If you try and cheat the system, advertisers won't work with 8coin, and it is game over for you, and everyone else.
  • If you share it right, you're getting money you truly deserve. If you try and cheat the system, you're stealing other people's money. There's an entire community of genuine sharers who trust you not to steal.
  • If you share it right, you get to cash out your money to your bank account without worry, just like everyone else. If you even attempt to cheat ONE CLICK, there's a chance the system might suspend your cash out request, ban you forever, and you lose all your money accumulated from your account. Don't do it.
The 5 Pillars of the 8coin Sharer Code of Honour
  • Real sharers share like they always do
    When you share good stuff with friends, sometimes you just make a post on your Twitter or Google+. Sometimes you tag a few friends, or elaborate why the content in the link is so awesome. We're the social media generation, we know how to share good stuff with friends, and when it comes to 8coin, we share like how we always do.
  • Real sharers don't trick or beg people to click on stuff
    8coin sharers shall never ask others to click on their unique links including using phrases such as "Click this link", "Help me click" or other similar language, or use misleading methods to get clicks, including (but not limited to) using phrases or images which have no correlation to the content in the link! That's evil.
  • Real sharers never spam
    8coin sharers shall never share links on pages and websites that they do not own, in emails, in chat boxes, or via direct or private messaging. Especially the 8coin Facebook Page, Brand Facebook Pages, friends’ Facebook Pages, Forums, and Job Sites. Never spam and/or share irrelevant share links even on the pages/websites that you own. When you share, you represent 8coin, and 8coin does NOT spam.
  • Real sharers don't artificially boost Unique Visits (U.V.)
    8coin sharers don't click on their own unique links or inflate clicks artificially. This means automated pop up scripts, ‘cleaning cookies', using multiple machines, mutual click rings (I click for you, you click for me groups), pay per click sites and anything outside of how you usually share good stuff with friends is a breach of trust.
  • Real sharers don't use multiple accounts or false identities on 8coin
    8coin sharers only maintain one 8coin account and never attempt to create duplicate accounts. 8coin is a community where real people share good stuff with their friends. Claiming to be another person, creating multiple accounts or falsely representing an organisation breaks this trust and damages everyone in the community.
Remember:

When in doubt, just remember to keep it real. This ensures you will get your cash outs, like everyone else, and the future of 8coin.

Based on the Terms of Use of using 8coin, you have to accept, understand, and uphold the 8coin Code of Honour, and always share it right.